Lost Luggage at Robert-Tillmanns-Haus?

Question

So, I just checked into the Robert-Tillmanns-Haus in Berlin, fancy place, huh? Anyway, the whole experience was pretty smooth until I realized my suitcase didn't make it. Apparently, it got...misplaced somewhere between the airport and the hotel. The staff were super helpful, but it's still a hassle. Anyone else had this happen at the Robert-Tillmanns-Haus or any other hotel in Berlin? What's the best way to track down a missing suitcase quickly? I'm seriously considering just buying new underwear...

klementine · Answer

If it's the airline's fault, you can get emergency cash from them at the airport for essentials. EU law EU261 covers this, so don't let them brush you off. For quick clothes, there's a Woolworth on Wilmersdorfer Strasse that's even cheaper than C&A, about 5-7 euros for a pack of socks. Once your bag shows up, the hotel will usually hold it for you, so just give them a heads up on your room number.

roseline · Answer

Ugh, that sucks. Lost luggage is the WORST. I've had it happen a few times, and honestly, the airlines are usually the ones to blame. Did you check with your airline *first*? They're generally the ones who handle the initial tracking. The hotel staff can help, but they're not responsible for baggage once it leaves the airport.

Beyond that, file a detailed report, photos of your luggage help!, with the airline ASAP. They should give you a reference number. Then, keep calling them, relentlessly. Seriously, persistence is key. Don't just wait for them to call you.

And yes, the new underwear thing is totally valid. I'd probably just buy a whole new travel outfit tbh. You'll feel so much better than stressing over it. Good luck!

katie · Answer

ngl buying new underwear is probably the move rn. there's a c&a on tauentzienstrasse like 10 min walk from the hotel, cheap basics if u don't wanna drop galeria prices. also check if your airline has a tracking portal online, i had luck with lufthansa's one when mine went missing at ber brandenburg. just keep the receipts for reimbursement later

lenari · Answer

honestly the luggage probably never left the airport. tegels baggage handling is a mess sometimes. if you haven't already, go back to the Gepäckermittlung desk at terminal A before they close at 10pm. buy some fresh socks & boxers at the Galeria across from the hotel, they have a decent selection for 8-10 euros each. the hotel concierge at robert-tillmanns can call the airline for you but theyll just get the same runaround you would

emmy · Answer

its annoying but honestly the hotel staff probably already did what they could. check with the taxi company if you took one from the airport, sometimes stuff gets left in the trunk. otherwise just hit up the h&m on kurfurstendamm for some cheap clothes until it shows up.

柏林 的最新内容

柏林的最新内容