Tokyo Shinagawa Hospital Emergency Room Nightmare?

Question

So, I ended up in the ER at this place last week, twisted ankle, pretty gnarly. The staff were amazing, seriously, super efficient and spoke great English, which was a huge relief. But getting a cab afterwards was a total cluster... they just kept driving past, I think they were avoiding the hospital? What's the best way to get a taxi from there late at night without waiting an hour??

melissaherzog · Answer

tbh the cab thing is a known issue around hospitals here, drivers get superstitious about picking up near emergency rooms late night. if you're mobile enough, walk a block or two away from the main entrance towards the konbini on the corner, cabs stop there way more often. also the taxi stand at shinagawa station's east exit is only like a 10 minute slow limp, and there's usually a line of cabs waiting even after midnight

sindybothe · Answer

Use the hospital's official app, if they have one. Many hospitals in @Tokyo have ride-hailing services integrated directly into their systems, you can order a cab or a ride-share straight from your phone without even leaving the building. Failing that, try calling a taxi company directly instead of relying on street hails at that hour. It's probably a more reliable option late at night around a busy hospital. Also, Shinagawa station's not *that* far away, if you can manage it, a short walk might get you more taxi options.

meike · Answer

The walk to the konbini is a solid move, but if you're on crutches or just not up for it, try the JapanTaxi app. It's what most people use here, and you can set your pickup spot to the 7-Eleven about 100 meters down the road on the other side of the overpass. Drivers will actually accept that, and it usually takes under 10 minutes at night. Just don't try to flag one down right at the hospital entrance, that's a lost cause after 10.

katarinarahn · Answer

next time just call a taxi service directly instead of waving from the street. the hospital front desk might have a number for a local company that does late night pickups, just ask before you leave

cornelia · Answer

honestly just stop trying to flag cabs at the hospital entrance at 2am, that's like trying to hail a unicorn. the real trick is to book a taxi through the DIDI app, it's way more reliable than street hails around here and you can set the pickup to

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