Lost Luggage at Mumbai Airport?

Question

So, I finally landed at Chhatrapati Shivaji Maharaj International Airport after a grueling 24-hour flight from @London. The airport itself was...busy. Really busy. But I managed to navigate the crowds, grab my (slightly delayed) connecting flight, and almost made it home. Almost. Turns out, my luggage decided to take a different vacation entirely. It's still MIA. Anyone know the success rate of getting lost luggage back from this airport? I'm starting to think my hiking boots went on a solo adventure to the Himalayas.

janette · Answer

honestly the lost luggage office at T2 is pretty efficient compared to other airports i've dealt with. they've got a dedicated team that actually tracks bags through the system instead of just handing you a form. but here's the thing most people mess up - you gotta go to the baggage service counter inside the arrivals hall before you leave the secure area, not the airline's city office later. if your bag has a tag with a final destination in india, it'll usually show up within 48 hours. the real pain is when it got misrouted to domestic instead of international, then it's a whole different chase

adelineforstner · Answer

File your claim at the airport before you leave, not over the phone later. The baggage service office near belt 1 in T2 arrivals actually has staff who can ping the system in real time. I've seen bags turn up in 24 to 36 hours if they were just misrouted to another Indian city. The ones that vanish for weeks usually got stuck in customs or were never scanned out of London in the first place. Call your airline's Mumbai office directly instead of the helpline, the local team can actually check the physical holding area.

marikapohlmann · Answer

Ugh, that's the worst. Mumbai airport is a beast, even when *your* luggage isn't staging a coup. Honestly, the success rate is...variable. I've heard horror stories, and I've heard of people getting their stuff back within a day or two. It really depends on how quickly they process things. File a claim *immediately* with your airline and keep all your paperwork. And then, start the long, agonizing wait. Prepare yourself for some seriously frustrating phone calls. Maybe pack a small emergency kit next time, toothbrush, change of clothes, etc, just in case your luggage decides to go rogue again. Good luck, you'll need it.

Neu aus Mumbai