Lost Luggage at Kukdo?

Question

So, I stayed at the Best Western Premier Hotel Kukdo last week for a business trip. It was...fine. Nothing special, but clean and the staff were polite enough. My problem? My luggage vanished. Seriously. Checked in, went to my room, everything seemed normal. Came back from a meeting, and POOF. Gone. Hotel staff were helpful, but the whole experience was stressful. I'm wondering if this is a common issue, or if I just got incredibly unlucky? Did anyone else have a similar experience at the Kukdo or other Best Westerns in @Seoul?

veronicagoepfert · Answer

I haven't heard of luggage disappearing from Kukdo specifically, but that area around Euljiro 4-ga is a weird mix of old industrial alleys and business hotels. If the hotel was that unhelpful, try contacting the Seoul Tourist Police hotline at 1330. They handle a lot of these hotel disputes and can mediate with the management in Korean, which often gets better results than chasing the airline alone. Also double check if you left the "do not disturb" sign on your door, because sometimes housekeeping skips those rooms entirely and your bag could be sitting in a lost-and-found closet down the hall.

madeleine · Answer

That's awful! Lost luggage is the worst. I've never had that happen at a Best Western, but I've heard horror stories about luggage disappearing from hotels in @Seoul, though not specifically that one. Did you file a full report with the hotel *and* your airline/travel insurance? Those are your best bets for getting some compensation. Seriously, chase those claims hard, it's a hassle, but worth it. Good luck!

freya · Answer

man that sucks, sorry. i've stayed at kukdo a few times but never had anything close to that happen. honestly i'd be checking if the room key was cloned or something, seems weird it vanished that fast. maybe ask the front desk for cctv footage if u haven't already

elfi · Answer

oh man that sucks, idk about kukdo specifically but honestly i think sometimes hotel staff just assume another guest grabbed it by mistake, especially if ur bag looks generic. worth checking if they have a lost luggage log or if any similar bags got reported found nearby

gabrieleamend · Answer

honestly id check with the bell desk too, sometimes bags get mixed up if they took it for storage or something. also might be worth posting on a seoul expat forum, those people know hotel scams like the back of their hand

ล่าสุดจาก โซล