I'm moving out end of month but landlord is unresponsive. What to do?

yeah you're doing the right thing with the photos. one thing to add - you can deposit the keys at the amtsgericht (district court) if they keep ignoring you. costs like 20-30 euro but it's the official way to prove you returned them. then send them another einschreiben saying where the keys are and that you'll be out by the 30th. they can't claim you never left if you have that paper trail and the court receipt

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honestly, if they're ghosting you, you've done your part with the Einschreiben. take a video walkthrough of the whole flat, close ups of every wall and floor corner, and drop the keys at their office with a Zeugen if you can. if no office, send them per Einschreiben too and keep the receipt. the key thing is you need proof they got them back, or they could claim you never returned them and bill you for a new lock. for damages, your video is your best friend, but also send them a written summary of the flat's condition with the keys, dated and signed by a witness. they can't claim shit if you have timestamped proof and a paper trail

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mieterschutzbund is worth the 70 euro yearly fee if you're not already a member. they'd handle the landlord ghosting for you and draft the right wording for any follow-up letters. for the keys, drop them at the landlord's registered business address with a zeuge and take a photo of them in the mailbox slot if that's the only option. the problem is without a proper ubergabeprotokoll they can claim anything later, so your video needs to show the date stamp clearly from the camera settings. also send a final letter per einschreiben stating your new address for the kaution return and give them a 6-month deadline to make claims or they lose the right

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Worth noting that Berlin street names have official umlaut and ß rules that trip people up, so a sign showing "Strasse" versus "Straße" is not actually a spelling error, just an older transcription. Same with "ue" versus "ü" (e.g. "Kantstrasse" vs "Kantstraße"), both are considered valid renderings and you'll see the ß version on the blue Schilder and the ss version on older plaques or in databases that predate Unicode. If the difference you're seeing is between those two forms, there's nothing to fix and both are technically correct.

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if the signs u mean are the old enamel ones on the house facades those are often protected as Baudenkmal so nobody's allowed to correct them even if the spelling is outdated. the binding version is whatever is in the Berliner Strassenverzeichnis plus the entry in the Liegenschaftskataster, so if u tell me the street i can point u to the right Bezirksamt Mitte or Charlottenburg-Wilmersdorf page. tbh the merged district thing is real but the facade signs are a separate story, theyre basically museum pieces at this point

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honestly thats super common in Charlottenburg, the district offices were merged from older Bezirke and nobody ever fixed all the Schilder. if its a real street you can check the official strassenverzeichnis on berlin.de, that list is what the Burgeramt actually goes by. which street is it? some of the Kaiserdamm / Kantstrasse signs are notorious for this.

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