That's incredibly frustrating. The lack of explanation is the worst part. While Turkish Airlines might have flagged something (though unlikely they'd have the power to outright deny entry), it's more probable the issue was with his passport or something in his background check the UAE immigration authorities performed.

Things like minor past offenses (even things seemingly insignificant in the US) or even just a name that triggers a deeper look because of its similarity to someone on a watchlist could cause this. Did he ever have any visa issues in any country, even minor ones? Was there anything unusual on his passport, like a previous stamp from a country the UAE has tense relations with?

Even seemingly innocuous things can trip up automated systems. The embassy's surprise only reinforces the frustratingly opaque nature of these processes. Unfortunately, short of digging deep into his background and possibly engaging a lawyer specializing in immigration issues, getting a concrete answer might be impossible. I'm truly sorry for the hassle and wasted trip.

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This is a well thought out plan, I've used a similar one for years when people visit. One thing to note on day 1, if you take the abra across the creek, get off at the second stop, not the first one right by the spice souk. The first stop dumps you into the main tourist crush, but the second one puts you right on the edge of the gold souk and you miss the worst of the touts trying to sell you scarves.

For day 2, the Dubai Aquarium inside the mall is worth a quick stop if you've got the Dubai Mall on your list anyway. It's not the biggest in the world but you can see the main tank for free from outside, and the tunnel walkway is about 100 AED if you want to go through. It takes maybe 20 minutes and gives you a break from the mall chaos.

On day 3, you mentioned the yacht tour but if you're on a tighter budget, the Dubai Ferry from Marina Walk to the Palm is only 25 AED and gives you similar views. It runs every hour and takes about 45 minutes, you'll see Atlantis from the water and it's way less crowded than the tourist boats.

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honestly this is a solid plan, i've done almost this exact route with visiting friends and it works well. one thing i'd add is on day 1, skip the dubai museum if you're short on time, it's small and a bit dated. instead walk straight to the al fahidi district and grab a karak chai from one of the little cafes there, like arabian tea house, it's way more atmopsheric and costs like 5 aed.

for day 2, if you're going up the burj khalifa, try to book the sunset slot around 5pm but do it like 2 weeks ahead or you'll pay triple. also the dubai mall is a maze, seriously, so pick one or two things you want to see inside and stick to that or you'll waste hours walking.

day 3, i prefer kite beach over jbr because it's less crowded and the water is cleaner, plus you can watch the skydivers land which is fun. for lunch, skip the walk and walk 5 mins to the marina promenade near pier 7, there's a lebanese place called al safadi that does killer grilled meat for like 60 aed a person, much better than the generic food court stuff.

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solid plan, i've done this with family a few times and it holds up. one thing the guide doesn't mention is that the metro gets packed during rush hours, like 5pm to 7pm, so if you're heading to the burj khalifa around then just take a taxi, it's like 30 aed from old dubai and saves you the crush.

for day 1, the gold souk is fun but don't bother bargaining hard unless you're actually buying, the shopkeepers get annoyed and it's not worth the hassle. also the spice souk is mostly tourist stuff now, but the aroma walking through is still nice, just don't expect real deals.

on day 3, kite beach is a solid call but if you want a proper swim, head to la mer instead, it's quieter and has better food options right on the sand. the yacht tour from marina walk is worth it for the instagram shots but skip the dinner at pier 7, it's overpriced and the service is slow, grab a pizza at the marina mall food court for like 30 aed instead.

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