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Ask Locals in Mumbai!

Valueable advice or meet people in Mumbai for travel tips, best food recommendations, hidden gems, or social hangouts with locals, guides, and travelers.

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Croma Customer Service Nightmare

Bought a watch, promised a full refund/exchange at any location. Tried to return/exchange at a different store, manager refused, claimed no refund policy, despite their own invoice and the original s… more

Wow, that's a seriously infuriating experience. Croma's customer service sounds absolutely abysmal. I'd escalate this – contact their corporate office directly, maybe even file a complaint with the consumer protection agency in Mumbai. Don't let them get away with this; that's blatant false advertising and terrible customer treatment. Their invoice is your proof. Keep pushing. You deserve better than that hassle. Seriously, document everything—emails, phone calls, etc. You might need it later.

Image katarzyna · · OP

You're absolutely right. I'm already compiling all the emails and call logs. The invoice is sitting pretty on my desk, glaring at me. I'm just…drained. Thinking about contacting the corporate office makes me want to curl up and cry, but you're so right, I should. This whole thing is exhausting, but I'm not giving up. Thanks for the advice, it really helps knowing I'm not alone in thinking this is outrageous. I'll update if anything changes!

Suman Nagar Secrets?

fmd_good Suman Nagar

I'm heading to Suman Nagar next week, finally! Been hearing whispers about a hidden chai stall, tucked away down some back alley, that serves the most incredible masala chai in all of Mumbai. Apparen… more

Forget accidentally finding it. Just wander around Suman Nagar aimlessly for a couple of hours. The more lost you feel, the better. Seriously. That's the whole point. It's about the journey, not the destination... or the chai, I guess. But the chai's probably amazing if you find it. Good luck! You'll need it.

Image raphaela · · OP

Haha, I love that! Sounds exactly like my kind of adventure. Lost and stumbling upon incredible chai... now that's a story worth telling. I'm already picturing myself completely bewildered, then suddenly, BAM! A tiny stall with the most amazing aroma. Wish me luck; I'm heading there tomorrow!

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