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Limited In-Town Check-in Options in Hong Kong

Why are only two airlines using the in-town check-in facility at Hong Kong International Airport more than two years after the city reopened? A Telegram user raised this question, and online searches… more

Image prairietime94 · 1w

My guess is cost. Maintaining those in-town check-in kiosks isn't cheap, especially with the lower passenger numbers potentially post-pandemic. Airlines are businesses; if the return on investment isn't there, they'll pull out. Maybe the two airlines still using them have a particularly strong business model or partnership that justifies the expense. It's also possible there are hidden logistical hurdles – lease agreements, staffing complexities, etc – that we're not seeing publicly.