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Horrible experience at a doctor. What can I do?

Hello,

I am writing here because I had a horrible experience at a doctor and I want to see if this happened to someone else and what did you do.

I went to a proctologist because I have a hemorrhoid…
Hello,

I am writing here because I had a horrible experience at a doctor and I want to see if this happened to someone else and what did you do.

I went to a proctologist because I have a hemorrhoid problem and I wanted to get some consultation on what to do about it.

I don't have any health problems about it, though.

I went to a proctologist and explained my problem and explicitly told him that I think I might have anal stenosis.

The doctor told me to lay off because he needs to see inside my butt and do a proctoscopy.

He put his finger inside my butt, and it hurt because he forcefully did it. I told him that it hurts, and he then used a cream which is supposed to be an anesthesia.

Then he proceeded to do the proctoscopy and it hurt a lot! I screamed a bit and told him he is hurting me. He then tried to do it a bit slower. After he was done, he wiped me. At that moment I thought it was maybe stool, but apparently it was blood.

I am privately insured, and I was told I had to pay via credit card. Other people before me didn't pay on the spot. The invoice had a line where it says that I have to pay in the next 3 weeks and not on the spot, which seems a bit shady. I have never paid before on the spot. I was always mailed an invoice and paid via bank transfer. I am privately insured.

The doctor wanted to prescribe me one cream and suppository for the blood. I told him that I have no blood when going to the restroom. He then prescribed the cream only without saying anything.

On my way home, the anesthesia started going away, and I had A LOT OF pain. I get home and notice a lot of blood on my butt. It seems like this doctor caused an anal fissure. I have a lot of pain and my rectum is bleeding. I had an anal fissure a few years ago and I know the feeling. I hope this is just ONE fissure and not many. It does hurt a lot.

What should I do? What are my options?

I cannot prove, but I got a strange feeling from the doctor when I asked him to speak English. Also, there was no one when the doctor did the proctoscopy. I was at another doctor in the past and there was a nurse present.

As you can see, I am a foreigner in this country and I don't know what should I do now. Should I go to the hospital? How do I document that he caused me this? What can I do in this case? What are my rights? The pain is horrible. Please tell me if something like this happened to you and what did you do about it.

I am not asking for legal advice.

Thank you in advance.
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Best Food in Berlin (2026)

🍽️ Where to Start
Begin your culinary journey at Markthalle Neun in Kreuzberg, a historic market hall buzzing with food stalls. Open Thursday to Saturday, it's the perfect spot to sample everythin…
🍽️ Where to Start
Begin your culinary journey at Markthalle Neun in Kreuzberg, a historic market hall buzzing with food stalls. Open Thursday to Saturday, it's the perfect spot to sample everything from artisanal cheese to fresh pasta. Try the famous bratwurst at Konnopke's Imbiss, a classic currywurst stand under the U-Bahn tracks at Schönhauser Allee.

🥟 Must-Try Street Food
Currywurst is a Berlin icon, and the best is at Curry 36 in Kreuzberg (Mehringdamm 36), open daily until late. For a modern twist, head to Mustafa's Gemüse Kebap (Mehringdamm 32) for their legendary vegetable kebab, a local favorite with lines out the door. Prices range from 3 to 5 euros.

🍜 International Flavors
Berlin's food scene is incredibly diverse. For authentic Vietnamese pho, visit District Mot in Mitte (Torstraße 167), where bowls start at 10 euros. For Middle Eastern cuisine, try the Yemeni restaurant Bait Al Mandi in Neukölln (Karl-Marx-Straße 131), serving fragrant lamb mandi for around 12 euros.

🥨 Traditional German Fare
For hearty German classics, book a table at Zur Haxe in Friedrichshain (Wühlischstraße 1), known for its crispy pork knuckle and potato dumplings, mains around 15 euros. Another gem is Max und Moritz in Kreuzberg (Oranienstraße 162), a rustic pub serving schnitzel and sauerbraten since 1902, with mains from 12 to 18 euros.

🍰 Sweet Treats and Cafes
Indulge in Berlin's famous cheesecake at Café Einstein Stammhaus in Mitte (Kurfürstenstraße 58), a Viennese-style café open from 8 am. For a modern twist, visit Brammibal's Donuts in Neukölln (Weichselstraße 13), offering vegan donuts in flavors like matcha and salted caramel, around 4 euros each.

🌿 Vegetarian and Vegan Options
Berlin is a paradise for plant-based eaters. Try Kopps in Mitte (Linienstraße 94), a fine-dining vegan restaurant with a seasonal menu, mains around 18 euros. For casual eats, go to 1990 Vegan Living in Kreuzberg (Wiener Straße 22), serving Vietnamese-inspired bowls and pho for 10 to 12 euros.

🍺 Best Evening Spots
End your food tour at a traditional beer garden like Prater Garten in Prenzlauer Berg (Kastanienallee 7-9), open from April to September, serving hearty snacks and local beers. For a more modern vibe, head to Klunkerkranich on the rooftop of Neukölln Arcaden (Karl-Marx-Straße 66), offering panoramic views and a rotating selection of food trucks.

💶 Budget Tips
Eat like a local by hitting up the weekly street food markets, such as the one at Boxhagener Platz in Friedrichshain every Saturday, where you can grab a falafel wrap for 5 euros. Many restaurants offer Mittagstisch (lunch specials) from 11 am to 3 pm, with dishes like currywurst and fries for under 8 euros.
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solid guide. i'd add that the döner scene is more than just mustafa's, even if that one is iconic. head to rüyam gemüse kebap in neukölln, their döner with grilled veggies and feta is around 7 euro and honestly beats the queue at mustafa's for me. the bread is baked fresh right there

for a real hidden gem, check out the breakfast at haus hiltl in mitte. it's a swiss-style spot with incredible homemade bircher muesli and fresh pastries, around 12 euro for a big plate. quiet in the mornings before the lunch rush hits, and the courtyard seating is lovely when it's warm

one thing the guide missed is the african food scene. try mokum in kreuzberg for a proper ethiopian platter with injera, the combo for two is about 25 euro and the berbere spice mix is unreal. get there early on weekends or you'll wait

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